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Showing posts with label efficient. Show all posts
Showing posts with label efficient. Show all posts

Monday, 23 August 2010

On Revolutionising Supermarkets



The Supermarket.
A place where you can buy just about anything from food to clothes to electronics.
It's also a place where you get all manner of people; most of them rude.

I really fucking hate the Supermarket. It's always full of people and I don't really like people, especially when they're apparently oblivious to the fact that there are other people in their vicinity. They leave trolleys in the middle of the isle and wander off, stop suddenly when you're walking behind them, allow their spawn to run amok and generally act like utter bellends.

What we need is a Supermarket Revolution and, friends, I believe I am the man to lead it.

Below I have detailed what I feel are the main issues with Supermarkets and how I would fix them.

#1 - Trolley use

The Problem

One of the biggest issues with Supermarkets is all the wankers within them and most of them are pushing a trolley (or shopping cart, depending where you're from). I've written about shitty drivers before and this is a very similar subject.
People walk every which way, cut each other off and consistently act like douchenozzles. During peak times it can become absolute bedlam. You end up stuck in positions where you can't go forward or back and you have to wait for the one cockdonkey who has stopped sideways across the isle while they try to figure out exactly what kind of Cat Food Colonel Fluffykins would prefer.

If I were heading the Supermarket Revolution

In my revolutionised supermarkets there will be lanes and traffic control to discourage the cockish behaviour so prevalent in Supermarket patrons.
Option 1: The main isle down the centre of the supermarket would be split into two lanes and would work just like a road with two streams of traffic heading in separate directions. There would be cross junctions for the smaller isles, complete with traffic lights. There would be areas at the side of isles where people can stop to put goods into their trolley without impeding the flow of traffic.
Option 2: Due to space constraints, not all Supermarkets would be able to use the above solution. Where that is the case I propose a one way system around the supermarket. Starting at the entrance there would be a set path through from beginning to end, with an access road running down the side for if you missed anything or wanted to skip a few isles. Isles would still require the stopping areas so people can put things in their trolley without impeding traffic but, as this system would not require a central isle, I don't think that would be too much of a problem.

People who flaunt the rules would face warnings and then expulsion from the Supermarket because fuck you, that's why! Everyone else is following the rules and you are not special.


#2 - Chill-Out areas

The Problem

Supermarkets are big and fucking boring. Sometimes you just need a break. Maybe it's extra busy and you want to wait for the queues to go down, maybe you have been dragged there by your fairer half who wants to look at cheap shoes and bags, maybe you've just had a long day and need a rest, mid-shop.

If I were heading the Supermarket Revolution

In my revolutionised supermarkets there would be a designated chill-out area. Exactly what goes into this is really up to the individual Supermarkets but they would have to be within certain guidelines.
There would need to be plenty of comfy seating. I propose bean-bags and cushions, rather than couches/sofas, as they allow greater flexibility.
There would need to be some form of entertainment. Be it a TV or games consoles, some entertainment would be required. This would also be a good opportunity for marketing. Much like in HMV/Game stores, they could have consoles for the public to play which gives people a chance to try out the consoles and the latest games, which could lead to them buying one. Oh and it would need WiFi, obviously.
There would need to be an area in which you could leave your trolley/basket. It would be wholly impractical for everyone to bring their shopping into the chill-out area so I propose an area where they can leave their stuff on a ticket-based system, like a cloakroom.


#3 - Crèche/Play area

The Problem

Shitty parents and their bratty spawn. People let their children act like fucking idiots and it needs to stop. If I had pulled a fraction of the shit I see kids getting away with I would have got a proper bollocking. I always see some little devil child pulling things off shelves, screaming and whining and on the whole being a little shit goblin whilst the parents do sweet Foxtrot Alpha.

If I were heading the Supermarket Revolution

There would be no children allowed in the main supermarket area.
I understand that a lot of people don't have somebody they can leave their child with whilst they go shopping, but this should not have an adverse affect on my life. A free Crèche area would allow parents to leave their children in a safe, entertaining environment, do their shopping and then retrieve their child on the way out.
These areas would also be invaluable to staff members with children.
This would mean fewer obstacles, less noise and less stress for customers. I would leave it to Supermarkets to decide at what age children can enter but would propose no admittance to those under 11 years of age.


#4 - RFID Checkouts

The Problem

Currently there are two types of checkout at most Supermarkets. There's the auto-teller self-checkout style and the old school person-behind-a-till style. Both of these methods require every item to be individually scanned and then bagged which can cause long queues.

If I were heading the Supermarket Revolution

The technology already exists to have RFID checkouts. Radio Frequency Identification is used for many things. Basically, a small radio transmitter sends a signal to a receiver which identifies what it is. RFID Checkouts would work in the following way: You would push your trolley into an area, the RFID scanner would scan everything in your trolley, without you having to take anything out, and would then give you the total cost. This would allow whole trolleys of shopping to be scanned in mere moments which would seriously reduce waiting times.
The reason massive supermarket chains don't already have these installed (Tesco have already basically perfected the system) is because it would instantly make the job of checkout monkey obsolete.
To help counteract this, I give you my last idea:


#5 - Staff Reallocation

All these new areas and ways of doing things means that some jobs disappear whilst others are created.
First off, there would need to be people monitoring the traffic flows and making sure people are doing it right. This would require no experience or qualifications, much like till-work, so a number of people whose jobs were eradicated by the RFID checkouts could be moved over to the traffic control department.
Staff would also be needed to oversee the Chill-Out Area and the Crèche (where some training may be needed) so that's some more jobs there.

In the end, I think it would square out ok.

So, in conclusion, I believe deeply that I am the man for this job!

Write to your Local Councillor, Mayor, Governor, Senator, Congressman, whoever.
Let's make this happen, people!

Monday, 26 April 2010

Why is everybody so slow at EVERYTHING?!



I like to think that I do things efficiently. This is not to say that I always do things promptly as I am a very lazy person and I make no excuses for it.
However, I do believe that if you need a faster, more efficient way to do something, give it to a lazy person and they will find the quickest, most efficient way to do it, so they may resume sitting on their arse and watching Animal Planet.

This means that I do everything in my day at the highest possible speed and in the most efficient way.
I am also rather OCD, which means that I get really annoyed if people screw up my routine with their inability to perform tasks efficiently.

Today for instance, I was on my lunch break from work and needed to go and run some errands in the local village. So I drove to the village, parked and joined the queue at the cash machine.
Now, I know that using a cash machine is a quick and easy thing to do. Card in, PIN number, Cash, £50, no I don't want a receipt, card out, cash dispensed, done.
Easy. Couple minutes, max.

So why do people spend so fucking long at the cash machine when I have things to do which are obviously far more pressing and urgent than whatever pointless thing they're doing? They stand there for what feels like hours, like the machine is written in Ancient Egyptian and they have neglected to bring their Babel Fish.

Had I gotten to the cash machine straight away I would have been able to complete my other tasks and get back to work by 1:25pm, which would have given me the right amount of time to do the other things I needed to do, like, you know, eat. As it was I didn't get back till about 1:31 which screwed up the timings for the rest of my routine. If you are saying to yourself, 'It's only 6 minutes, what's the big deal?' you do not understand OCD and for that you are truly lucky.

Another place that people move at an infuriatingly slow pace is the Supermarket.
I try and get around Asda as fast as possible because if I'm there too long I will commit murder and I'm far too pretty for prison.

People dawdle along as if this is all they have to do this week so they may as well take their time. They seem to be utterly oblivious that I'm behind them burning holes into their back with my eyes as I desperately try and find a gap to get around them.

This is made even more difficult when people leave their trolleys in the middle of aisles and wander off to look at things further down with no consideration for others. I am a very, very polite person pretty much all the time and this means that I can't move their trolley because that seems rude to me.
As if that wasn't enough, People stop dead in the middle of aisles without looking behind them and if you bump into them suddenly YOU'RE the arsehole!

Old people are the fucking worst! I understand that old people move slower out of necessity rather than an innate desire to fuck up my day but what I cannot fathom is why they shop on the weekend. They are RETIRED and therefore do nothing all damn week! Why shop on the weekend? It means that if I have to venture from my safe, dark house on a weekend for vittles I not only need to contend with hordes of rude morons but also ancient, gnarled people who move slower than your average glacier.

Well, with the amount of F-words in that post google AdWords is probably gonna throw a tantrum...

Fuck it! In for a penny in for a fuck load of F-words!

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